For businesses · WhatsApp Chatbot

AI chatbot that answers on WhatsApp for you

Automated support right in your company's WhatsApp Business — instant replies, customer qualification, and a human only when truly needed. 24 hours a day.

Official Meta API AI replies (ChatGPT) Custom flows Handoff to a human
L
Sua Empresaonline · Ligmee chatbot
Hi! I'd like to know your hours today 😊
IAHello! Today we're open 9am–6pm. Can I help you with an order or another question?
I'd like to see the menu
AutomaçãoSure! I've sent the menu as a PDF here 📄 Want me to start an order?
I'd rather talk to someone
TransferênciaNo problem — connecting you with an agent now. ⏳
How it works

From "hi" to a resolved request, in three steps

1

Customer messages on WhatsApp

The chat lands on your company's official number, connected to Meta's WhatsApp Cloud API.

2

The AI understands and replies

The chatbot reads the request, answers with the right information, sends catalogs and integrates with your systems.

3

A human steps in only when needed

Complex cases are handed to a real agent, with the full conversation history.

WhatsApp Cloud API + AI

Advanced automation with smart replies

Ligmee's chatbot is integrated with Meta's official API (WhatsApp Cloud API) and powered by Ligmee's AI with OpenAI's ChatGPT. That turns WhatsApp support into a personalized, fast and efficient experience — with better performance and happier customers.

  • Integration with your systems — faster, more dynamic support processes.
  • Automatic sending of catalogs and menus through flow automation.
  • Automatic routing of requests to the right team.

Want to understand WhatsApp Business onboarding via WhatsApp Co-Existence? Watch here.

Right in WhatsApp Business

Your company, your number, your chatbot — on the channel your customer already uses every day, with no new app and no queue.

Benefits

Why companies choose the Ligmee chatbot

Fast and scalable

Instant replies with no agent needed, 24/7.

Automated replies

Customizable conversation flows for every need.

Interactive messages

Buttons, menus and structured messages to guide the customer.

Monitoring and reports

Metrics and insights to improve your support strategy.

Requirements for use

  • ✓ A Meta business account, registered and verified.
  • ✓ Follow WhatsApp's commercial messaging policies.
  • ✓ Cover the API usage costs, which vary with message volume and Meta's pricing.

Monitoring and information security

All of your company's WhatsApp conversations stay organized in one place. You keep full control of the threads and avoid issues with staff or customer messages that may have been deleted.

Pricing

WhatsApp Chatbot plans

These are our most popular plans — if you need something different, get in touch!

Without AI

Predefined flow

R$100,00 30% OFF
R$142,85 / month
  • ✓ Up to 300 chats without AI
  • ✓ Unlimited messages
  • ✓ Remote support
Create an account and try it now for free
Popular
With AI

ChatGPT integration

R$150,00 30% OFF
R$214,28 / month
  • ✓ Up to 300 chats with AI
  • ✓ Unlimited messages
  • ✓ Remote support
Create an account and try it now for free
Watch the video to understand better
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